Contacting Your Investigator
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Who Is My Investigator?
Investigators, also called caseworkers, are assigned alphabetically by the last name of your child’s father except in interstate or intergovernmental cases.
| Father's Last Name Starts With | Investigator |
|---|---|
| A & B | Steve White |
| C & D | Allisen Berghorst |
| E & S | Kate Armstrong |
| H, I, J & O | Amy Lamer |
| F & G | Laura Sands |
| K, L & T | Brandi Dockery |
| P, Q, R & Z | Michelle Morrow |
| M & N | Sarah Nelson |
| U, V, W, X & Y | Kat Davis |
| Interstate | Reyna Orellana |
Contacting Your Investigator
Online
Submit a question online through the MiChildSupport Portal or submit a question here.
Family Justice Center
12240 Fillmore, Suite 150
West Olive, MI 49460
Fax
(616) 846-8128.
Drop Off at One of Our Locations
Family Justice Center
12240 Fillmore
Suite 150
West Olive, MI 49460
Directions
Grand Haven Satellite Office
414 Washington Avenue
Room #225
Grand Haven, MI 49417
Directions
Book a Virtual Appointment
We will call you by telephone at your scheduled appointment time. Only a phone is needed.
| Mondays & Fridays | General FOC Questions |
| Tuesdays & Thursdays | Specific Investigator Questions |
Walk-In Appointments
The Friend of the Court is open for in-person walk-in appointments on Wednesdays from 8AM – 4PM, with the last appointment at 3:30PM. Walk-in appointments are located at:
Family Justice Center
12240 Fillmore, Suite 150
West Olive, MI 49460
Directions
Investigators staffing the walk-in hours vary, so you may not see your assigned investigator during your visit. To speak with your assigned investigator, check your investigator’s access day here to schedule a virtual phone appointment.
Telephone
Call 877-543-2660 during regular business hours. This will place you into the mandated interactive voice response call system. Follow the prompts to be connected with the option of your choice. The office receives a high volume of calls and the wait times can be lengthy.
Frequently Asked Questions
Why can't I get through to the Friend of the Court (FOC) office by phone?
When do I contact MiSDU, and when do I contact the Friend of the Court?
The MiSDU deals with inquiries such as payment coupons, direct deposits, check issuance, lost/stolen checks, unclaimed checks, IVR pin numbers, debit card disbursement questions and disbursement details. In general, all other questions should be referred to your local FOC office.
MiSDU may be reached by calling the automated IVR, 877-543-2660, and following the prompts to connect to MiSDU. You may also follow the prompts to reach your local FOC office.
How do I change my employer or address?
Address and employer change forms are available in our office, online or through the automated IVR.
MiSDU may be reached by calling the automated IVR, 877-543-2660, and following the prompts to connect to MiSDU. You may also follow the prompts to reach your local FOC office.