Recipient Rights
Notice for Providers - Recipient Rights Training
Network180 has made the decision that they no longer have the staff capacity or resources to provide Recipient Rights Training for individuals outside of their county boundaries. In the meantime, the State requirement for completing the initial full Recipient Rights training within 30 days of hire is still in effect. Given the little notice, CMHOC is not in the position to immediately offer Rights training for our newly hired internal and provider agency staff. As a stopgap, we are encouraging providers to direct staff to complete the Recipient Rights Training available on the State’s Improving Practices website. We apologize for any confusion and inconvenience this may cause your agency and your staff.
- Visit improvingmipractices.org
- Click “Create an Account” on the right side of the webpage
- Fill in all the information and submit
- To register for the Recipient Rights Class:
- Click “Why IMP?”
- Click “Training for Behavioral Health Professionals”
- Scroll down a bit and there’s a “Search” box
- Type in Recipient Rights
- Select the course “Recipient Rights for Community Mental Health and Affiliated Agency Staff”
- Click “Take this Course” to get started.
Persons who receive mental health services have the same rights as those who do not participate in services. However, persons who receive services have an additional set of rights found in the Michigan Mental Health Code: Chapter 7 – Rights of Recipients. Ultimately, the Office of Recipient Rights works to safeguard these rights guaranteed by the Mental Health Code.
The Office of Recipient Rights protects consumers from employees who intentionally or unintentionally abuse, neglect, or violate their rights they are afforded per the Michigan Mental Health Code. Each Community Mental Health has an Office of Recipient Rights. The Office of Recipient Rights reviews all allegations of rights violations. The Office may investigate, and can make recommendations about remedial action to the service provider and the responsible CMH.
The Office of Recipient Rights serves as an advocate for consumers of mental health services. If you become aware that a consumer’s rights may have been – or are being – violated YOU MUST report this information to the Office of Recipient Rights. Allegations of abuse and neglect need to be reported IMMEDIATELY. Anyone can file a Recipient Rights Complaint on behalf of a consumer.
Recipient Rights Complaints
- Online Recipient Rights Complaint Form
- What happens when there is a complaint
- You Have Rights Poster
- You Have Rights Handbook (English)
- You Have Rights Poster (Spanish)
- Recipient Rights Complaint Form
- Recipient Rights Handbook (Spanish)
- Michigan Mental Health Code (Excerpt) Act 258 of 1974 Chapter 7 and Chapter 7A – Rights of Recipients of Mental Health Services
- Michigan Law Prohibits Discrimination Poster
- Michigan Law Prohibits Discrimination Poster (Spanish)
- Requirements for Reporting Abuse and Neglect
- Whistle Blower Poster
Unusual Incident/Incident Report
Policies
- 01(01) – Recipient Rights Office and Staff
- 01(05) – Recipient Rights Advisory Committee
- 01(06) – Abuse & Neglect Reporting
- 01(07) – Recipient Rights Complaints
- 01(08) – Incident Reports
- 01(09) – Review of Death
- 01(09)a – Report of Death Form
- 01(10) – Consent to Treatment
- 01(11) – Confidentiality & Disclosure
- 01(12) – Family Planning
- 01(13) – Fingerprinting & Photographing of Consumers
- 01(14) – Treatment by Spiritual Means
- 01(15) – Right to Access
- 01(16) – Comprehensive Examinations & Medication Procedure
- 01(17) – Change in Type of Treatment
- 01(18) – Personal Property & Funds
- 01(19) – Resident Labor
- 01(20) – Freedom of Movement
- 01(21) – Communication, Telephone & Visiting Rights
- 01(22) – Restraint, Seclusion & Emergency Interventions
- 01(23) – Dignity & Respect
- 01(24) – Services Suited to Conditions
- 01(27) – Accommodations
Office of Recipient Rights
Briana Fowler, MPA, LBSW
Director of Recipient Rights
12265 James Street
Holland, MI 49424
Phone: (616) 393-5763
Fax: (616) 393-5687
Toll Free: 1-877-330-9620
bfowler@miottawa.org